Converteo × Google Cloud
Pitch Day · Italy · July 2026
Converteo Google Cloud Italy 2026

Your end-to-end Google Cloud partner for Italy

We've built 50+ agentic AI projects alongside Google Cloud France. Let's explore how we can replicate this success in the Italian market together.

50+
AI projects
2016
GCP partner since
#1
GECX partner, France
Scroll to begin
01 Agenda

90 minutes, five moments

From introductions to a concrete plan for the Italian market.

Click any step to jump there
0110 min

Welcome & Introductions

0210 min

Who We Are & How We Create Value

0345 min

Customer Success Stories

Lacoste, Orange, Saint-Gobain, Fnac Darty, +2

0410 min

Our Approach on Agentic AI

0515 min

Open Discussion & Next Steps

02 The team

The people in the room today

Michele Caruso
Michele Caruso
CEO Italy & Partner IA Transformation
Milan
Julie Laforge
Julie Laforge
Partner Martech, Data & AI
Paris
David Guede
David Guede
Partner Data & AI Agentic
Paris
Guillaume Ziza
Guillaume Ziza
Senior Manager AI Transformation
Paris
Hamza Senoussi
Hamza Senoussi
Senior Manager & AI Lab Director
Paris
03 Who we are

Converteo — a pure-player on data & AI, GCP from end to end

0
Talents
Paris · Madrid · Milan · New York · Toronto · Shanghai
0
Data & AI experts
A dedicated, certified AI engineering practice
0
AI projects in 2025
Shipped alongside Google Cloud France

Equipped with Gemini Enterprise

Deployed company-wide — we build agentic ecosystems, not isolated, one-off use cases.

Innovative approach

Impact-driven delivery in 3 months — not the usual year.

Data & AI pure-player

Pure-player on GCP, end-to-end from Strategy to Agentic Ops.

We structure our AI expertise around our technology partners, with a strong focus on Google environments — GCP, Vertex AI & Gemini.

0
Certifications on Google AI
Generative AI Leader · Cloud Digital Leader · Data Engineer · ML Engineer
0
Vertex AI experts
180+ Looker experts · 100+ BigQuery experts
0
Consultants trained in AI & agentic
Via a dedicated internal program & our Guilds system
Company profile

We are a consulting & technology company, driving transformation through Data, AI & Agentic.

Business & tech

Dual business & tech expertise built into who we are and how we operate.

Data foundations

Mastery of tech & data foundations at the heart of our expertise since 2007.

End-to-end partner

Strategy, deployment and operationalization, by your side.

Ecosystem

We team up with global leaders & set the conversation.

They partner with us

Strategic
Google Cloud Gemini
Cloud & models
AWS Microsoft Azure OpenAI Mistral AI Anthropic
Tooling & safety
Illuin Technology Solers.ai Lovable LangChain CrewAI Giskard Guardrails AI

They trust our expertise

Samsung Carrefour Club Med Lacoste Accor Kering Back Market L'Oréal Engie Chanel Orange Fnac Darty

They follow us here

RUNTIME.AI by Converteo

Serious AI events for serious AI leaders — monthly, with exclusive data, case studies and C-level networking.

Changement d'époque

The AI-era tech podcast — #1 in France.

Filter AI

Bi-monthly newsletter — 10k+ subscribers.

Our offering

We get you from vision to value

A full-stack offering — from strategy and foundations to customer, marketing and agentic transformation.

Strategy & change

  • AI Maturity Assessment
  • Use Case Prioritization
  • AI Strategy & Roadmap
  • AI Compliance & Governance
  • Change management
  • Corporate Training

Tech, data & AI foundation

  • IT & AI Infrastructure
  • Data Platforms
  • Data Governance
  • Cloud Services
  • Unified Customer Data
  • Gemini Enterprise

AI for customer journey

  • Agentic Commerce
  • AI For Customer Care
  • Content Factory

AI for marketing performance

  • Marketing Mix Modeling (MMM)
  • Marketing Analytics & Optimization
  • GEO, Media & Acquisition
  • Client Strategy & Activation
  • Dynamic Pricing

Agentic workflow transformation

  • Agentic BI & Predictive Analysis
  • Agents For Employee Efficiency
  • AI Product Building @ Scale
  • AI For IT Transformation
Clients

We partner with bold leaders shaping the future of performance and industrial excellence.

Trusted by leading players across mobility and industry.

Luxury & beauty
Chanel Hermès Kering L'Oréal LVMH Van Cleef & Arpels
Retail
Back Market Carrefour Fnac Darty Intermarché Monoprix Picard
Travel
Accor B&B Hotels Club Med Europcar MSC SNCF Air France
FMCG
Danone Lacoste Pernod Ricard Samsung Groupe SEB
Telecom & utilities
Bouygues EDF Engie Orange TotalEnergies
Industries
Arkema Michelin Rexel Saint-Gobain Schneider Electric
Banking & insurance
AG2R La Mondiale Groupe BPCE Groupama MAIF Malakoff Humanis Société Générale
04 Success stories

Powered by Google Cloud, live in production

Pick a story to watch the demo, see the stack and the numbers.

Production methodology · 4 phases + continuous learning

Our approach on agentic AI

A production-grade methodology — four phases that take a use case from data-driven framing to a supervised, self-improving agent live in production.

01
SCOPE
Data-driven framing
  • Real-data analysis — automated analysis & classification of real conversation history.
  • Cascading structure — a 3-level matrix: Global intent → Sub-intent → Precise scenarios.
  • Scope boundaries — strict In-Scope (handled by AI) vs Out-of-Scope (escalated straight to a human).
  • Gold Standard — a ground-truth reference of expected behavior, validated by business experts.
02
BUILD
Multi-agent architecture
  • Router agent — a main orchestrator qualifies each request and routes it dynamically to the right expert.
  • Specialized micro-agents — tasks split across autonomous expert agents (FAQ, transactional, out-of-scope handling).
  • IS integration & guardrails — secure connection to business APIs (CRM, DB) with anti-hallucination barriers.
03
VALIDATION
Continuous evaluation
  • Business testing — a user-testing phase run by business experts to validate field relevance.
  • Automated testing — large-scale call simulation via virtual users.
  • LLM-as-a-Judge — automated, continuous scoring of answers against the Gold Standard.
  • Go / No-Go — a minimum 90% success rate on the test matrix before go-live.
04
RUN
Production & continuous improvement
  • Progressive rollout — controlled tiers: 10% → 25% → 50% → 100% of traffic.
  • Kill switch — emergency fallback to redirect 100% of flows to human advisors in one click.
  • Supervision & analytics — real-time monitoring: latency, transfer rate, resolution rate.
  • Learning loop — out-of-scope requests fed back to enrich Phase 1.
Continuous learning loop Out-of-scope requests detected in Run are re-injected into Scope (Phase 1) to keep enriching the model.
Typical timeline
6–8 weeks development + 2 weeks production stabilization
For an MVP with limited customization.
Team
1 Project Director0.5 FTE
1 Product Owner1 FTE
2 AI Engineers2 FTE
1 Fullstack Developer0.5 FTE
Stack
GCPDialogflow CXGECX
Gemini Enterprise
Powered by Google Cloud · Gemini Enterprise

Gemini Enterprise & change management

Accelerate your internal GenAI & agentic transformation

We integrate Gemini Enterprise end-to-end — secure architecture, governance and CI/CD — and pair it with product craft so agents reach production, not just demos. One offer: the platform and the adoption.

A first-rank Google partner
Strategic partner · Google Cloud France Marketing Analytics specialization Certified · Data Engineer · ML Engineer · Cloud Architect ADK & A2A certified

Gemini Enterprise integrator

  • Strategic partner of Google Cloud France
  • Deployed across all Converteo teams — 450+ Gemini Enterprise licences live internally
  • Certified ADK & A2A
  • Secure architecture: VPC Service Controls, Workforce Identity Federation (WIF), Users Access Control
  • Mastered CI/CD: Model Testing, Prompt Injection, LLM-as-a-Judge

Product Builder

  • Hybrid PM/PO: use-case framing, priority arbitration, advanced prototyping / MVP
  • Value metrics defined from day one
  • Adoption guaranteed: we don't deliver when the code is merged, but when the agent runs in production
  • Co-responsibility for success with your teams
Converteo doesn't deliver agents — it builds AI products that work in production.
AI Lab
Applicable innovation engine

Exploring new frontiers

Demonstrate the value of new ideas through rapidly deliverable agentic PoCs.

Example: personalized conversational analytics agent

Extending our agentic standards

Every Converteo production adheres to our WAA — Well-Architected Agentic — by Converteo Lab.

Converteo

Transforming ourselves before transforming others

Leading the transformation of our own organization towards an “Agentic Enterprise”, where AI assists our employees on a daily basis.

Being a thought leader

Produce and share our insights with the community through our content, to spark debate.

GitOpen SourceMedium
06 The Google partnership
Google Cloud × Converteo

We go to market on every GCP agentic building block — commercially and technically

Each Google Cloud building block is covered end to end: a commercial go-to-market motion and a technical one (AVV), all accelerated by a single cross-cutting AI Lab.

Each block, covered on both motions GTM Commercial GTM Tech (AVV)
Gemini Enterprise for CX
Looker
Data Cloud
Gemini Enterprise
Generative Media
Agentic Platforms
AI Search + Agentic Commerce
AI Lab + Launchpad
Cross-cutting accelerator
Off-the-shelf demos & POCs GCP capability watch & R&D Reusable agentic components Proof of value in-meeting Upskilling & certifications
0
products in dev
0
GCP AI opportunities in pipeline
0
AI projects in 12 months
0
of Top-20 French luxury houses addressed
07 Next steps

Let's build the Italian chapter together

01

Define the partnership model

Agree how Converteo and Google Cloud go to market in Italy.

02

Identify first pilot opportunities

Shortlist Italian accounts ready for a fast, impactful pilot.

03

Plan joint activities for H2 2026

Co-marketing, events and a shared pipeline rhythm.

Get in touch michele.caruso@converteo.com
Converteo×Google Cloud
PITCH DAY · ITALY · JULY 2026